Secretary to Ticket Office Manager

Marylebone Cricket Club (MCC) is looking for an Secretary to Ticket Office Manager to work at 'The Home of Cricket'.

Key Purpose of Role:

• Handle and co-ordinate Ticket Office Managers Diary
• Be responsible for the Ticket Office Weekly Attendance Timesheets and Holiday Diary
• Raising and despatch of Refund Cheques and appropriate correspondence
• Processing of all Duplicate Tickets and related correspondence
• Allocation of all complimentary staff tickets.
• Oversee the “Waiting List” for tickets
• To administer and record all Voicemail messages for automated Ticket line
• Processing of postal and online ticket applications
• To be the first point of contact for all online sales email enquiries
• To carry out any other reasonable request as directed by your manager to include flexible working hours and weekend duties in the summer

You should have:

• Excellent communication & interpersonal skills
• Excellent organisation
• Ability to create relationships with all levels of team - Ticketing, wider MCC team & clients
• IT skills including Word, Excel, Access, Outlook & PowerPoint
• High standard of personal presentation
• Flexibility in working hours
• An interest in cricket, historically, not just currently, would be an asset

Read the full job description (47 KB) to find out more.

To apply

Download and complete a Vacancy Application Form (38 KB) and send it, together with a handwritten covering letter, to:

Lord's HR Department
MCC, Lord's Cricket Ground
St John's Wood
London NW8 8QN

or by email to: MCC HR Department.